P.P.T. HI
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FAQs

Frequently Asked Questions
Q: What are your hours?
​A: We are open Monday-Friday 8:30 - 5:30. Last appointment is 4:30.

​Q: Are you open on Weekends?
​A: Yes, We are open on Saturdays by appointment only.

​Q: Do you accept walk-ins?
A: We recommend you make an appointment, if you walk in we will do our best to accommodate you but treatment can not be guaranteed.

​Q: How long is an appointment?

​A: Each Treatment is approximately 1 hour. 


Q: Do I need to be referred by a physician?

A: Most Insurance companies require a physician's referral to cover your therapy sessions. However Hawaii is a direct access state. A referral is not needed if you would like to be treated on a cash basis.

​Q:What do I bring to my appointment?
A: For first time patients we ask you bring a valid picture I.D. and Insurance card. If you are not the subscriber on insurance card, we will need the subscribers date of birth. If you are coming in with a workers compensation case or auto insurance claim, please bring your claim number and case manager/attorneys contact information
. Also, to arrive a few minutes early to fill out new patient registration forms.

Q: What do I wear?
A: Comfortable loose fitting clothes. You should wear loose fitting clothing so we can preform a thorough examination in the area that we will be evaluating and treating, Something you can exercise in if necessary. 





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  • About
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  • FAQs